Acceptance of Terms

By accessing or using ovowomenswear.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. Hongkong Huachen Shipping Limited operates this Website for the sale of women's clothing and related accessories. If you do not agree with any part of these Terms, you must discontinue use of this Website immediately. These Terms constitute the entire agreement between you and Hongkong Huachen Shipping Limited regarding your use of the Website and your purchases through it.

Eligibility and Account Registration

You must be at least 18 years of age to make a purchase on this Website. By placing an order, you represent that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Hongkong Huachen Shipping Limited reserves the right to refuse service or cancel orders at its sole discretion.

Product Information and Orders

Hongkong Huachen Shipping Limited presents product descriptions, images, and pricing for women's clothing items. Every effort is made to display colors and details accurately. However, variations may occur due to monitor settings and fabric textures. All orders are subject to acceptance and availability. Hongkong Huachen Shipping Limited confirms acceptance by sending an order confirmation email to the address you provide.

Pricing and Payment

All prices are listed in the currency displayed on the product page at the time of purchase. Hongkong Huachen Shipping Limited accepts payment via major credit cards, debit cards, and PayPal. The total order amount includes applicable taxes and shipping fees, which are calculated during checkout. Payment must be received in full before an order is processed.

Shipping and Delivery

Shipping methods and estimated delivery windows are displayed at checkout. Title to the purchased goods passes to you upon delivery. Hongkong Huachen Shipping Limited is not responsible for delays caused by customs clearance, weather conditions, or carrier disruptions outside its direct control. Delivery dates are estimates and are not guaranteed. If a shipment is returned to Hongkong Huachen Shipping Limited as undeliverable due to an incorrect address provided by you, you will be responsible for the cost of reshipment.

Returns and Refund Policy

You may return any unworn, unwashed, and unaltered item with all original tags attached within 14 days of the delivery date. This is a no-reason refund policy, meaning you do not need to provide a justification for the return. To initiate a return, contact service@ovowomenswear.com with your order number and the item details. Return shipping costs are your responsibility unless the item arrived damaged or defective.

Once your return is received and inspected, Hongkong Huachen Shipping Limited will process the refund. Refund processing and arrival to your account takes at least 14 days from the date the return shipment is delivered to our warehouse. This timeline includes both the inspection and the financial settlement period imposed by the payment provider.

If you paid via PayPal, the refund will be issued to your original PayPal account. PayPal refunds take at least 14 days to appear in your balance. Due to local laws in certain regions, PayPal refunds may take up to 30 days. You acknowledge this potential delay when selecting PayPal as your payment method.

Damaged or Defective Goods

Any claim for damaged or defective items must be submitted within exactly 7 days of receipt of the shipment. To file a claim, email service@ovowomenswear.com and include your order number, a description of the issue, and photographic evidence of the damage or defect. Claims submitted after the 7-day window will not be accepted. If a claim is approved, Hongkong Huachen Shipping Limited will offer a replacement or a full refund in accordance with the refund timeline described above.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Hongkong Huachen Shipping Limited or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or commercially exploit any part of this Website without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Hongkong Huachen Shipping Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this Website or your purchase of any product. The total liability of Hongkong Huachen Shipping Limited for any claim related to an order shall not exceed the amount you paid for that order.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute or claim arising from or relating to these Terms, your use of the Website, or any purchase made through ovowomenswear.com shall be subject to the exclusive jurisdiction of the courts of Hong Kong. You agree to submit to the personal jurisdiction of those courts for any such dispute.

Modification of Terms

Hongkong Huachen Shipping Limited reserves the right to modify these Terms of Service at any time. Changes become effective immediately upon posting on this Website. Your continued use of ovowomenswear.com after any modification signifies your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.

Contact Information

If you have any questions about these Terms of Service, please contact Hongkong Huachen Shipping Limited at service@ovowomenswear.com or by mail at FLAT/RM 511 5/F MING SANG INDUSTRIAL BUILDING 19-21 HING YIP ST KWUN TONG KL. You may also reach us by phone at +852 4441 5205.